TVC Collective

We are seeking an enthusiastic and motivated Entry-Level Customer Service Representative to join our growing team. This role is ideal for someone who enjoys working with people, building relationships, and gaining hands-on experience in customer service, community outreach, marketing, and business operations.

The Customer Service Representative will serve as a professional point of contact for customers and community members, providing clear information, answering questions, and creating positive experiences through in-person interactions and community-based campaigns.

Key Responsibilities

• Represent the organization professionally at community events, promotional campaigns, and outreach initiatives
• Engage directly with customers and community members to provide information and answer questions
• Build positive relationships through friendly, knowledgeable, and professional communication
• Assist with event setup, coordination, and day-to-day campaign activities
• Communicate campaign information clearly and accurately
• Listen to customer needs and help identify appropriate solutions
• Maintain a positive and energetic presence in customer-facing environments
• Work collaboratively with team members to meet campaign and performance goals
• Participate in training and professional development opportunities
• Support team leaders with campaign execution and business operations as needed

Qualifications

• No prior customer service or marketing experience required
• Strong verbal and interpersonal communication skills
• Positive, outgoing, and professional attitude
• Comfortable interacting with people in person
• Strong work ethic and willingness to learn
• Ability to work effectively both independently and as part of a team
• Reliable, organized, and adaptable
• Interest in developing leadership, communication, and business skills

What We Offer

• Hands-on experience in customer service, marketing, and community outreach
• Training and professional development
• Opportunities to develop leadership and communication skills
• A collaborative, team-oriented work environment
• Opportunities for career growth and increased responsibility

Ideal Candidate

The ideal candidate is people-oriented, motivated, dependable, and eager to grow. This position is well suited for someone looking to build practical professional experience while developing strong communication, customer service, leadership, and business skills.